About Bib Deposits

1. Purpose of the service

Bib Deposits provides a simple way for an event organiser to collect a refundable deposit for bibs or equipment issued during an event. The service is intended to encourage efficient return of items and reduce losses.

2. Deposit and payment

The standard deposit is £20 per bib unless an event organiser states a different amount on their event page. The payment is processed securely by Stripe and is generally held as an authorization rather than a completed charge until the event rules require capture.

3. Return and release

Where the participant returns the bib by the stated deadline and in the required condition, the hold is released. Where the item is lost, damaged, or not returned by the deadline, the event may instruct the organiser to capture the deposit.

4. Event-specific rules

Each event may also set additional rules about return deadlines, loss or damage, collection times, required documentation, or dispute handling. Those event-specific rules are separate from these app-level terms and should be read alongside them.

5. Contact

For app support or queries about a payment hold, contact the event organiser listed on the relevant event page or the app operator at tom@tomclare.dev.

Event details

• Event name: Your event name
• Organiser: Your event organiser name
• Contact email: organiser@example.com
• Return deadline: [time/date]
• Deposit amount: £20

Participant obligations

Participants agree to return their bib by the stated deadline, in reasonable condition, and to follow any event-specific collection or return instructions published by the organiser. Bibs that are lost, damaged, or not returned by the deadline may be subject to a charge equal to the deposit amount.

Disputes and enquiries

Any disputes relating to deposit capture, return condition, or lost items should be raised with the event organiser within [X] days of the event. The organiser may determine whether a damage or non-return assessment is warranted under the event's published rules.

1. Information we collect

• Name, email address, and bib number.
• Deposit amount, event or competition name, and payment status.
• Transaction metadata needed to complete or resolve the payment hold.

2. Payment processing

Card details are not stored in the Bib Deposits app. Payment processing is handled by Stripe in accordance with Stripe's privacy policy and the applicable payment terms.

3. Why we use it

We use participant information to provide the deposit service, confirm identity, process the hold or capture, maintain event records, and contact participants where necessary about a deposit issue.

4. Sharing and retention

Information may be shared with Stripe and hosting providers necessary to run the service. We do not sell personal data. Deposit records are retained only for as long as needed to administer the event and any required accounting or dispute follow-up.

5. Your rights

Participants may ask to access, correct, or delete the personal information held in connection with a deposit, subject to any legal or operational requirements that require retention.

Data controller

Your event organiser name is the data controller for event-related information collected through this page. Contact: organiser@example.com.

What we collect

We collect participant name, email address, bib number, return status, and relevant payment metadata needed to manage the deposit. We may also process information about a returned or damaged bib where required to resolve a deposit dispute.

How we use it

We use this information to administer the bib deposit, contact participants about status updates, process any required charge, and maintain records in case of disputes, audits, or refunds.

Retention

Event records will be kept for the period required by the organiser's policy and any relevant accounting or legal obligations, then securely deleted or anonymised as appropriate.